Getting Started
What is Sprout?
What is Sprout?
Who is behind Sprout?
Who is behind Sprout?
When can you try the app?
When can you try the app?
Is there a minimum deposit?
Is there a minimum deposit?
What currencies can I deposit?
What currencies can I deposit?
What networks does Sprout support?
What networks does Sprout support?
How It Works
How does Sprout determine my risk score?
How does Sprout determine my risk score?
What happens if I want to change my risk profile?
What happens if I want to change my risk profile?
How is Sprout different from other yield platforms?
How is Sprout different from other yield platforms?
Where does the yield come from?
Where does the yield come from?
What protocols does Sprout use?
What protocols does Sprout use?
Earning & Returns
How soon can I see earnings?
How soon can I see earnings?
Do earnings show daily or weekly?
Do earnings show daily or weekly?
Is the APY guaranteed or estimated?
Is the APY guaranteed or estimated?
Can earnings go down?
Can earnings go down?
Can I see where my funds are allocated?
Can I see where my funds are allocated?
Risk & Safety
What does a risk score of 90 mean? Does that mean I'm potentially going to lose 90% of my money?
What does a risk score of 90 mean? Does that mean I'm potentially going to lose 90% of my money?
Is a higher risk score always bad?
Is a higher risk score always bad?
Is a 30 vs 60 vs 90 a big difference?
Is a 30 vs 60 vs 90 a big difference?
What is the worst-case scenario?
What is the worst-case scenario?
Is Sprout safe?
Is Sprout safe?
Does Sprout offer insurance?
Does Sprout offer insurance?
Deposits & Withdrawals
Are my funds locked up?
Are my funds locked up?
How do I withdraw my earnings?
How do I withdraw my earnings?
Are there any fees?
Are there any fees?
Account & Settings
How do I create an account?
How do I create an account?
How do I enable 2FA?
How do I enable 2FA?
Support & Community
How do I get help?
How do I get help?
- Discord: Official community server (best for quick questions)
- Email: support@sprout.fi
- Documentation: docs.sprout.fi
- In-app: Help button for common questions
What are your support hours?
What are your support hours?
- Critical security issues: Under 1 hour response
- Account issues: Within 24 hours
- General support: Within 48 hours
Last Updated: March 2025